Effective Date: 18 July 2025
Business Name: Nice Property Care
Location: Wollert VIC 3750
Contact: info@nicepropertycare.com.au | 0406 666 408

1. Your Privacy Matters to Us

At Nice Property Care, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and store your information.

2. What Information We Collect

We may collect the following personal information when you use our website, contact us, or use our services:

  • Your name
  • Phone number
  • Email address
  • Service address
  • Payment or billing details (if required)
  • Details about the services you request

We only collect information that is necessary to provide our services to you.

3. How We Collect Your Information

We collect your personal information through:

  • Online contact forms
  • Email and phone communications
  • In-person consultations
  • Website interactions and cookies

We do not collect sensitive information (such as health or political views) unless legally required.

4. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes
  • Book and deliver services
  • Process payments and invoices
  • Send service reminders, updates, or promotional offers
  • Improve our services and customer experience

We will never sell or rent your personal information.

5. Disclosure of Information

We may share your information with:

  • Our trusted service staff or contractors (only as needed to perform services)
  • Payment processing providers (e.g. Stripe or PayPal)
  • Legal or regulatory bodies if required by law

We ensure all third parties comply with privacy obligations.

6. Data Storage and Security

We take reasonable steps to keep your personal data safe from misuse, interference, or unauthorised access. Your data is stored securely on protected systems and deleted when no longer required.

7. Cookies & Website Analytics

Our website may use cookies or third-party tools (like Google Analytics) to understand how visitors use our site. This data helps us improve site performance but does not personally identify you.

8. Accessing and Updating Your Information

You have the right to:

  • Access your personal information
  • Request corrections if it’s inaccurate or outdated

To make a request, please contact us at: info@nicepropertycare.com.au

9. Third-Party Websites

Our website may link to external websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:

Nice Property Care
info@nicepropertycare.com.au
0406 666 408